It was Laurea UAS project concentrating on research problem that exists in museum related to possibility to interact or even borrow artifacts. The outcome of the project was a service concept of friendly and easy going museum.
MY ROLE:
Group facilitator
Participant
METHODS AND TOOLS:
User observation
Ethnographic research
In-depth interviews
Persona
Ideation session
Prototyping
Storyboard
Story telling
More Information: Link to Storyboard