July 24, 2017

Where to start?

Few weeks ago I've got a task to look how to build Customer Experience (CX) community in a way that it will address customers, employees and partners needs and wants. As experienced Service Designer I started to look at the problems that creating such co...

July 20, 2017

What means designing for present times?

As a Service Designer and Customer Experience Architect I am constantly getting project requests touching challenges that meant to solve issues of the present times. In this context I always look at today's world trying to find in...